Senior Resource Navigator – Renee Wheaton
Renee Wheaton is our Senior Resource Navigator who you can call when you have questions or troubles like how to apply for government assistance, how to renew a driver’s license, how to access care or arrange for home services, how to find a contractor for repairs, how to find durable medical equipment, or similar situations that arise. Renee has been the Resource Coordinator for Freedom for several years and is very knowledgeable about the service agencies and personnel who are here to help you. If she doesn’t immediately know the answer, she will track it down. She is also the coordinator of the Stay Warm, Safe and Dry home repair program. You can reach her directly at 603-205-0909 or by calling the Gibson Center
Personalized Medicare Counseling
Anyone turning 65 must make informed decisions about Medicare enrollment. It can be a daunting experience. Let certified SHIP counselor (State Health Insurance Assistance Program), Ele Border, introduce you to your options in an unbiased, unaffiliated and pleasantly educational manner. She meets with individuals or couples for counseling sessions covering enrollment, coverage options and costs. All people turning 65 have 7 months to sign up for Medicare (3 months before, the month of, and the three months after one turns 65) without a penalty in the future. Common questions include the difference between Original Medicare and Advantage Plans, financial assistance programs, late enrollment penalties, and deferring enrollment due to the availability of employer insurance.
Also, Ele provides Open Enrollment assistance from October 15th through December 7th Medicare beneficiaries have the opportunity to change Prescription Drug Coverage (part D plans). Part D plan options change every year so this is a good time to evaluate the cost of medications and see if there is a cheaper option.
Please call 603-356-3231 to schedule your personal appointment with Ele.
Computer Tablet and Chromebook access
We can offer free Tablets and Chromebooks thanks to generous grants from Spectrum, Charter Communications Digital Education Grant – while supplies last.
Andrea Libby of Libby Computers – Fridays 9:00 AM – 12:00 PM and our volunteer experts Mondays and Wednesdays 9:00 AM – 12:00 PM – all offer 1-1 training for beginners or more advanced users. Skills training can include setting up email, Zoom, searches, learning how to access medical practice portals for appointments, labs and questions, how to make and participate in Telehealth appointments, online job applications, how to prevent scams and fraud, and smartphones, cameras, photos and games.
Call 603-356-3231 to sign up for tutoring.
Advanced Care Planning with Joan Lanoie
Understand and get help with writing down your options for end-of-life care and making your wishes known. Joan Lanoie can help explain the nuances and implications while also providing helpful advice for family members. Appointment made by calling 603-356-3231.
Veterans’ Administration Benefits Counseling
Counselors come the 1st and 3rd Thursday of each month from 9AM to 3PM by appointment to provide consultation regarding Veteran’s Benefits. Call 603-624-9230, ext. 301, or email to request an appointment directly.
Finding Reliable Health Information
Dr. Charles Felton is a retired pulmonologist who can help you find reliable healthcare websites and research. He can help interpret medical information and misinformation. He will not be acting as a medical provider but be your advocate and guide. Fridays 1:00 PM – 3:00 PM by appointment by 603-356-3231
Stay Warm, Safe and Dry -Home Modification
Valley homeowners who need a reliable, licensed contractor to help with small modification projects to improve the safety, warmth or tightness of their homes can call Renee Wheaton, who will coordinate with our contractor, Adam Balodis. Sample projects include replacing or repairing porch steps or railings, installing grab bars, improving lighting, changing out air filters, installing smoke or CO alarms, installing ramps, or other repairs that increase health and safety. This is not an emergency service but one that will be available by request and subject to scheduling Renee can be reached by calling the Gibson Center at 603-356-3231 or email Renee Wheaton at